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Order process

This is a simple guide to how you would place an order with us and the process until delivery. If you have any questions at all regarding this please contact us.

step 1 - Choose your vehicle.

We can provide any variation on any vehicle and quote for any additional accessories you may require.

step 2 - Establish a credit line.

A credit line will need to be established before any order can be placed, exactly like any Dealership would have to do.

step 3 - You place an order with us.

Faxed or posted orders are acceptable with an authorised signature to confirm your acceptance of the rental quoted.

step 4 - Order is placed with dealer.

We will place an order with a dealer on your behalf. Our dealer network offers a very high level of service standards and back up. All cars are covered by full manufacturer's nationwide warranties and can be serviced by your local dealers.

step 5 - Sign your documents.

A Direct debit form and a contractual agreement will need to be signed confirming the terms of the arrangement.

step 6 - Delivery.

Delivery can be made nationwide by our dealership network for no additional cost. There will be a professional handover by the delivery driver at the point of delivery to enable you to familiarise you with your new vehicle. Alternatively, depending on the distances involved, you may be able to collect your car direct from the Dealer - this can be discussed during the Order process.

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Testimonials

Chloe,

I had been looking at new Jaguar F-Pace for a few weeks, but the prices from other leasing companies was putting me off.

I had a good conversation with Chloe. She delivered me a quote on a basic model and the fully spec'ed up model I ideally wanted. The price was less than what I was currently paying for my current car. I sent over the order the following day! She followed everything through with me, including the changing of my personal licence plate to the delivery date.

I couldn't ask for anymore! Thank you!

Chris Cain

Dear Stuart,

Thank you for going the extra mile and getting the vehicle delivered as swift as possible. You are a credit to Total Motion, well done, keep up the good work and thanks again.

With Regards,

Ianto

Ianto Bellis

Dear Marvin,

Thank you so much for your exceptional efforts to ensure that I received my car today. I know that it was a tall order but I am very pleased and all went according to plan today.

I know that people often don't seem to appreciate all the work that people put into these things but please believe me when I say that I am very, very grateful.

If you have a manager that you can pass this message on to, please do so - in this day and age people always forget to say when service is good.

Thank you so much.

Lia

Lia Copestake

Kieran,

The service which I have received was excellent. He kept me informed and promptly answered all my questions in a helpful manner.

I would not hesitate to recommend your company to anyone.

Naveed Zafar

Just wanted to say thanks again for giving us a fantastic service and helping us chose a vehicle and colour that's absolutely amazing! We love it!

Kind Regards,

Andy & Lucy Minas

Andy & Lucy Minas

Thank you for sorting out the new van! It drives like a ferrari!


Kevan

Kevan

Stuart,

Thank you for a quick and easy order process. Sorted out in a day. My wife is very much looking forward to her new car.

Kind Regards,

Ian

Ian Johnson

Marvin,

I am so thrilled with the car! It is everything I had hoped for, so roomy especially as my son and daughter-in-law are about to have twins, so I will be able to help them lots.

Your service has been brilliant, you, in particular, have been so patient with the process. The delivery man was charming. I will absolutely recommend you to others.

Kind regards

Charline

Charline Addison

I dealt with Kieran , who was very helpful , answered all my questions and made the process a smooth one!

Ive Mattheessens

Alex,

Thank you for managing to find a physical car with the exact specifications my wife wanted, something no other company could achieve. Also, for having patience with a very awkward and hard to please customer! Can't recommend this company highly enough! Fantastic from beginning to end.

Paul Sharpe

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