Selected all your options? Now click here >>
Quick contact

Fleet operators urged to listen to drivers’ mental health concerns

Fleet operators have been warned to be aware of potential mental health problems among their drivers in the wake of an influential study. The report, commissioned by Mercedes-Benz, found that almost one in five van drivers described their mental health as poor, or very poor, with three quarters saying work was a contributing factor.

Increased workload and congestion on the roads were named among the triggers. Only a third of those drivers worried about their mental health had spoken to their manager about it.

Simon Hill, managing director of Total Motion, said:

"These findings are of considerable concern. They should act as a warning to fleet managers to ensure that they have the best possible professional working practices in place to deal with any issues which may arise. It's important that drivers are made to feel that they can open up to their managers, and can do so without stigma, so that any issues can be quickly addressed and resolved."

The study involved 2,000 van drivers and operators. It found that 52 percent said increased time pressures were affecting their mental health, while 50 percent said they were suffering mental ill health due to increased workload.

Job uncertainty was raised as contributory factor by one in three, while nearly one in five said congestion on the roads affected their state of mind.

More than one in 10 said they had not spoken to anyone at all on the subject, with only one in three saying they had raised their concerns with their manager.

Steve Bridge, managing director of Mercedes-Benz Vans, said:

 “With a continued surge in online shopping, an increasing reliance on same-day deliveries and spiralling traffic volumes across the UK, the real-world pressures on van drivers are changing. Our research findings act as a clear call to van drivers to talk about their mental health concerns and work pressures with their employers and for employers to actively listen to the real concerns of their workforce.

The Mental Health Foundation said the figures suggest that van drivers are experiencing an increased rate of poor mental health compared to the national average.

Spokesman James Harris said: "In part, this may be explained by the pressures of the job, and the fact that van drivers can often be isolated."

He said a culture should be put in place in which anyone experiencing problems can ask for help in the knowledge that they will be supported. These findings concerning mental health come on top of growing concerns about how fleet operators should deal with dementia as part of their fleet management policies.

In an article we posted in June 2015, we drew attention to the fact that people with Alzheimer’s and other types of dementia can be affected from as young as age 35.To address this issue, we are working with clients and dementia care specialists to explore the risk assessment and testing options available and how they can be integrated into a workable fleet policy.

Share this article Post this page to facebookTweet this pageGoogle+ this pagePost this page to LinkedinPin page

Posted on 20th July 2017 at 9:05 AM

Latest Tweets

See What Our Customers Think

Testimonials

Just a THANK YOU!

Truck delivered all as promised, communication excellent.

Kind regards


Chris

Chris

Amelia,

I wanted to say thanks for all your help throughout the process of getting my new Tesla 90D. From the start of the first call you demonstrated a perfect balance of being friendly and helpful while fast and efficient. The way you kept me informed each step of the way was exemplary - telling me what you would do, what would happen next and then confirming when it was done.

I've recommended you already and will continue to- well done and thank you for all your help.

Kind Regards,

Rob Pickering

Rob Pickering

Hi Emma, just want to thank you for everything you did sorting out our new cars, we took delivery today and there great. The whole thing from 1st speaking to you on the phone 6 weeks ago has gone brilliantly without fuss, great communication from everyone involved along the way. I will definitely recommend Total Motion to friends and hopefully being getting in touch myself in 3 years to go through it again with new vehicles. Many thanks again, Lee

Lee

Stuart,

Thank you for an excellent service. Everything was great and spot on.


Kind Regards,

Leanne Chandler,

CMS-Midlands

Leanne Chandler

Dear Stuart,

Thank you for going the extra mile and getting the vehicle delivered as swift as possible. You are a credit to Total Motion, well done, keep up the good work and thanks again.

With Regards,

Ianto

Ianto Bellis

Thanks very much for the great friendly and informative service thus far. It's been a joy dealing with you, you've been clear and always willing to assist and clarify my queries. Making the car buying experience more relaxed and enjoyable.

Thanks,

David

David Nyamatore

Amelia,

Thank you so much for organising a car for my fastidious neighbour and dealing with him in such a professional and patient manner- he was really impressed!

I also want to thank you for the professional and friendly way you have dealt with the contract for my own car which is due for delivery shortly.

Gail Siddall

Stuart,

Thank you for a quick and easy order process. Sorted out in a day. My wife is very much looking forward to her new car.

Kind Regards,

Ian

Ian Johnson

Marvin,

I am so thrilled with the car! It is everything I had hoped for, so roomy especially as my son and daughter-in-law are about to have twins, so I will be able to help them lots.

Your service has been brilliant, you, in particular, have been so patient with the process. The delivery man was charming. I will absolutely recommend you to others.

Kind regards

Charline

Charline Addison

Byron was professional and knowledgeable throughout and nothing was too much trouble. Can't speak highly or recommend him enough!

Dave Parker

Newsletter Sign-up

Newsletter subscribe
We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this website. However, if you would like to, you can change your cookie settings at any time. Close this message.