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Commission disclosure

Financial Conduct Authority

The Financial Conduct Authority expects any intermediary to disclose to the customer that a commission may be payable by the owner or creditor to the intermediary, and, if the customer asks, the amount of that commission. The Financial Conduct Authority has made it clear that "commission" means any financial consideration.

If you would like us to disclose any potential commission we earn:

In-line with new legislation, if you would like Total Motion to disclose any potential commission please make your request to our head office address on our contact page or by email to sales@totalmotion.co.uk or by telephone: 0116 402 6500

About Total Motion's Services

1. Who's Products Do We Offer?

Total Motion offer products and services from a range of Leasing Companies, UK Vehicle Dealerships and Product Providers with whom we have commercial agreements in place. We are a Commission Based Organisation which means that we receive payments for business introductions. We will receive financial remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation. The amounts that we receive may vary.

2. Which service will we provide for you?

(Question) We will advise and make recommendations for you after we have assessed your needs - (Answer) NO
(Question) You will not receive advice or a recommendation from us. We have provided you with product information enabling you to make your choice about how to proceed - (Answer) YES

3. Who Regulates Us?

Total Motion, Southpoint House, Harcourt Way, Meridian Business Park, Leicester, LE19 1WP is authorised and regulated by the Financial Conduct Authority.

4. What to do if you have a complaint

If you wish to make a complaint please contact Total Motion in writing at our registered office address; Southpoint House, Harcourt Way, Meridian Business Park, Leicester, LE19 1WP and we will be happy to respond. Alternatively; you can contact us by e-mail on; sales@totalmotion.co.uk or call us on; 0116 402 6500. If you cannot settle things to your satisfaction with us directly you may be entitled to refer your complaint on to the Financial Services Ombudsman Service.

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See What Our Customers Think

Testimonials

Service and assistance throughout process to date from Bilaal has been first class. Assuming no issues in delivery dates and spec etc then all good! Thanks for all your help and will ensure details passed on should colleagues / friends that have similar requirements

Speed of response and flexibility have been perfect throughout. Pleasure to deal with.

Kind Regards,

Miles Burgess

Miles Burgess

Thought the A7 was a good car but this is just a different league!!

I feel like a super star in it!!!

Thank You,

Martin McDade-Smith

Martin McDade-Smith

Stuart,

Thank you for a quick and easy order process. Sorted out in a day. My wife is very much looking forward to her new car.

Kind Regards,

Ian

Ian Johnson

Thank you for sorting out the new van! It drives like a ferrari!


Kevan

Kevan

Byron was professional and knowledgeable throughout and nothing was too much trouble. Can't speak highly or recommend him enough!

Dave Parker

Kieran,

The service which I have received was excellent. He kept me informed and promptly answered all my questions in a helpful manner.

I would not hesitate to recommend your company to anyone.

Naveed Zafar

John,

Thank you for sourcing us a commercial company vehicle at a price we felt was affordable and competitive along with the added maintenance package.

You are someone we can trust explicitly and whose knowledge of the motor leasing trade second to none, he was able to find a great discount on our vehicle which other leasing companies could not.

The whole buying process was quick and easy and John was able to talk us through the whole process in advance so we knew what to expect.

All in all, John is a great person to work with and we will have no hesitation in referring all future car leasing needs to him.

Simon Hinks

Stuart,

Thank you for an excellent service. Everything was great and spot on.


Kind Regards,

Leanne Chandler,

CMS-Midlands

Leanne Chandler

Thank you for professional and efficient service in providing the Porsche Macan exactly as promised, on time and to specification.

Your service was greatly appreciated.

Regards

Philip Wildish

Philip Wildish

Alex,

Thank you for managing to find a physical car with the exact specifications my wife wanted, something no other company could achieve. Also, for having patience with a very awkward and hard to please customer! Can't recommend this company highly enough! Fantastic from beginning to end.

Paul Sharpe

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