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Order process

This is a simple guide to how you would place an order with us and the process until delivery. If you have any questions at all regarding this please contact us.

step 1 - Choose your vehicle.

We can provide any variation on any vehicle and quote for any additional accessories you may require.

step 2 - Establish a credit line.

A credit line will need to be established before any order can be placed, exactly like any Dealership would have to do.

step 3 - You place an order with us.

Faxed or posted orders are acceptable with an authorised signature to confirm your acceptance of the rental quoted.

step 4 - Order is placed with dealer.

We will place an order with a dealer on your behalf. Our dealer network offers a very high level of service standards and back up. All cars are covered by full manufacturer's nationwide warranties and can be serviced by your local dealers.

step 5 - Sign your documents.

A Direct debit form and a contractual agreement will need to be signed confirming the terms of the arrangement.

step 6 - Delivery.

Delivery can be made nationwide by our dealership network for no additional cost. There will be a professional handover by the delivery driver at the point of delivery to enable you to familiarise you with your new vehicle. Alternatively, depending on the distances involved, you may be able to collect your car direct from the Dealer - this can be discussed during the Order process.

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Testimonials

Hi Emma, just want to thank you for everything you did sorting out our new cars, we took delivery today and there great. The whole thing from 1st speaking to you on the phone 6 weeks ago has gone brilliantly without fuss, great communication from everyone involved along the way. I will definitely recommend Total Motion to friends and hopefully being getting in touch myself in 3 years to go through it again with new vehicles. Many thanks again, Lee

Lee

Dear John,

I’d like to take this opportunity to thank you for your assistance over the last few years and in particular in dealing with the sourcing of my most recent car.

Having dealt with you to source my previous 2 cars, going back to 2010, I was well aware of your high level of customer care and attention to detail which is very important to me.

During the period of my previous lease, you also regularly monitored my situation, and I therefore had no hesitation to use you to provide my replacement car.

Once again, the service and support you provided was first class, and at all times I was kept informed as to the progress of my order, and also advised regarding the return of my existing car, although this wasn’t actually part of your responsibilities.

I have in the past recommended you to both colleagues and clients, and I will continue to do so based upon your ongoing excellent service and the feedback I also get from others.

Yours Sincerely,

Mark East

MOORE THOMPSON

Mark East

Thank you for sorting out the new van! It drives like a ferrari!


Kevan

Kevan

Amelia,

I wanted to say thanks for all your help throughout the process of getting my new Tesla 90D. From the start of the first call you demonstrated a perfect balance of being friendly and helpful while fast and efficient. The way you kept me informed each step of the way was exemplary - telling me what you would do, what would happen next and then confirming when it was done.

I've recommended you already and will continue to- well done and thank you for all your help.

Kind Regards,

Rob Pickering

Rob Pickering

Alex,

Thank you for managing to find a physical car with the exact specifications my wife wanted, something no other company could achieve. Also, for having patience with a very awkward and hard to please customer! Can't recommend this company highly enough! Fantastic from beginning to end.

Paul Sharpe

Byron was professional and knowledgeable throughout and nothing was too much trouble. Can't speak highly or recommend him enough!

Dave Parker

Thought the A7 was a good car but this is just a different league!!

I feel like a super star in it!!!

Thank You,

Martin McDade-Smith

Martin McDade-Smith

Just a THANK YOU!

Truck delivered all as promised, communication excellent.

Kind regards


Chris

Chris

Stuart,

Thank you for an excellent service. Everything was great and spot on.


Kind Regards,

Leanne Chandler,

CMS-Midlands

Leanne Chandler

Thank you for professional and efficient service in providing the Porsche Macan exactly as promised, on time and to specification.

Your service was greatly appreciated.

Regards

Philip Wildish

Philip Wildish

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