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We strengthen management team with new appointments and promotions

We are delighted to have strengthened our management team with several new senior appointments and promotions, including three directorships.

Due to our rapid expansion, having more than doubled our workforce over the past three years to 62 employees, we have promoted our Head of Finance and Business Manager to Finance Director and Commercial Director respectively and appointed a new Operations Director.

Commercial Director Kelly Longmuir has worked for Total Motion for 11 years, having previously worked for National Car Rental for 6 years, undertaking managerial roles within the Customer Services and Sub Contracting departments. Kelly has been part of the successful growth of the company and has seen the head count increase dramatically during this time from 5 employees to over 60 with a global reach.

Kelly is responsible for overseeing the SME and Consumer Sales Team, Sales Support Team and the Account Management Team.

Finance Director Mark Hughes joined us two years ago having worked at Agility Fleet as their Finance Director. Mark has over 30 years’ experience within the automotive sector having previously been Finance Director at BRS Automotive, Managing Director at BRS Carlease and Quality Director at GE Capital Fleet Services.

Mark’s brief is to continue to grow the business organically, via existing products and the introduction of innovation solutions in new market segments within fleet management and business and personal vehicle leasing.

Operations Director Matt Neale has been in the industry for 17 years, having worked for Lombard Vehicle Management, Masterlease and National Car Parks before joining Fraikin, where he managed the UK Support Centre. Most recently he was Operations Manager and Rental lead for BT Fleet.

In his new role Matt will be accountable for Fleet Administration, Rental, Drivers Support and the complete procurement portfolio.

Matt said he was attracted to Total Motion by its ethos and the opportunity to “really make a difference to enhancing the customers’ experience.”

Nigel Hope, who has been with the company for three and a half years, has stepped into the newly created position of Technical Services Manager.

Sean Griffin has been promoted to Fleet Administration Manager. Sean has worked for the company for the past 3 years after having worked at National Car Rental for 11 years.

Elsewhere, Natasha Myers who joined us in 2015 to work in the sales department has been promoted to Sales Support Manager. This is Natasha’s second promotion in the company within this time having been promoted to Team Leader last year.

In addition, Tom Price, who joined us initially in fleet administration just over a year ago, has been promoted to Rental and Logistics Manager having worked for National Car Rental/Europcar before becoming a fleet manager in the NHS.

We have also made new appointments in the areas of Business Change, Business Support, Rental and Logistics and HR and Marketing.

Business Change Manager Lewis Carroll joins us from Fraikin, where, during the past 10 years he has worked in a variety of roles progressing to managing SME customers nationally as well as managing the UK call centre.

Tracey Ryan, Business Support Manager, joins Total Motion after 21 years with BT having worked in several department including Fleet Administration, Customer Service, Complaint Management, Performance Management and Quality Management.

Also new to the team is HR and Marketing Manager Raquel Lesta, who joins the company after 10 years with Leicester chartered accountants Newby Castleman. Raquel is responsible for managing all aspects of our marketing and events as well as coordinating our HR function.

Congratulating everyone on their promotions and appointments, Managing Director Simon Hill said: “By strengthening our management team we’re now in an even better position to drive the business forward.

We’ve grown rapidly but we’ve never lost sight of our core values and are committed to providing the highest levels of customer care.”


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Posted on 29th March 2017 at 7:25 AM

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Stuart,

Thank you for a quick and easy order process. Sorted out in a day. My wife is very much looking forward to her new car.

Kind Regards,

Ian

Ian Johnson

Dear Stuart,

Thank you for going the extra mile and getting the vehicle delivered as swift as possible. You are a credit to Total Motion, well done, keep up the good work and thanks again.

With Regards,

Ianto

Ianto Bellis

Dear John,

I’d like to take this opportunity to thank you for your assistance over the last few years and in particular in dealing with the sourcing of my most recent car.

Having dealt with you to source my previous 2 cars, going back to 2010, I was well aware of your high level of customer care and attention to detail which is very important to me.

During the period of my previous lease, you also regularly monitored my situation, and I therefore had no hesitation to use you to provide my replacement car.

Once again, the service and support you provided was first class, and at all times I was kept informed as to the progress of my order, and also advised regarding the return of my existing car, although this wasn’t actually part of your responsibilities.

I have in the past recommended you to both colleagues and clients, and I will continue to do so based upon your ongoing excellent service and the feedback I also get from others.

Yours Sincerely,

Mark East

MOORE THOMPSON

Mark East

Just a THANK YOU!

Truck delivered all as promised, communication excellent.

Kind regards


Chris

Chris

Chloe,

I had been looking at new Jaguar F-Pace for a few weeks, but the prices from other leasing companies was putting me off.

I had a good conversation with Chloe. She delivered me a quote on a basic model and the fully spec'ed up model I ideally wanted. The price was less than what I was currently paying for my current car. I sent over the order the following day! She followed everything through with me, including the changing of my personal licence plate to the delivery date.

I couldn't ask for anymore! Thank you!

Chris Cain

Thank you for professional and efficient service in providing the Porsche Macan exactly as promised, on time and to specification.

Your service was greatly appreciated.

Regards

Philip Wildish

Philip Wildish

Amelia,

Thank you so much for organising a car for my fastidious neighbour and dealing with him in such a professional and patient manner- he was really impressed!

I also want to thank you for the professional and friendly way you have dealt with the contract for my own car which is due for delivery shortly.

Gail Siddall

Marvin,

I am so thrilled with the car! It is everything I had hoped for, so roomy especially as my son and daughter-in-law are about to have twins, so I will be able to help them lots.

Your service has been brilliant, you, in particular, have been so patient with the process. The delivery man was charming. I will absolutely recommend you to others.

Kind regards

Charline

Charline Addison

Just wanted to say thanks again for giving us a fantastic service and helping us chose a vehicle and colour that's absolutely amazing! We love it!

Kind Regards,

Andy & Lucy Minas

Andy & Lucy Minas

John,

Thank you for sourcing us a commercial company vehicle at a price we felt was affordable and competitive along with the added maintenance package.

You are someone we can trust explicitly and whose knowledge of the motor leasing trade second to none, he was able to find a great discount on our vehicle which other leasing companies could not.

The whole buying process was quick and easy and John was able to talk us through the whole process in advance so we knew what to expect.

All in all, John is a great person to work with and we will have no hesitation in referring all future car leasing needs to him.

Simon Hinks

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