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We strengthen management team with new appointments and promotions

We are delighted to have strengthened our management team with several new senior appointments and promotions, including three directorships.

Due to our rapid expansion, having more than doubled our workforce over the past three years to 62 employees, we have promoted our Head of Finance and Business Manager to Finance Director and Commercial Director respectively and appointed a new Operations Director.

Commercial Director Kelly Longmuir has worked for Total Motion for 11 years, having previously worked for National Car Rental for 6 years, undertaking managerial roles within the Customer Services and Sub Contracting departments. Kelly has been part of the successful growth of the company and has seen the head count increase dramatically during this time from 5 employees to over 60 with a global reach.

Kelly is responsible for overseeing the SME and Consumer Sales Team, Sales Support Team and the Account Management Team.

Finance Director Mark Hughes joined us two years ago having worked at Agility Fleet as their Finance Director. Mark has over 30 years’ experience within the automotive sector having previously been Finance Director at BRS Automotive, Managing Director at BRS Carlease and Quality Director at GE Capital Fleet Services.

Mark’s brief is to continue to grow the business organically, via existing products and the introduction of innovation solutions in new market segments within fleet management and business and personal vehicle leasing.

Operations Director Matt Neale has been in the industry for 17 years, having worked for Lombard Vehicle Management, Masterlease and National Car Parks before joining Fraikin, where he managed the UK Support Centre. Most recently he was Operations Manager and Rental lead for BT Fleet.

In his new role Matt will be accountable for Fleet Administration, Rental, Drivers Support and the complete procurement portfolio.

Matt said he was attracted to Total Motion by its ethos and the opportunity to “really make a difference to enhancing the customers’ experience.”

Nigel Hope, who has been with the company for three and a half years, has stepped into the newly created position of Technical Services Manager.

Sean Griffin has been promoted to Fleet Administration Manager. Sean has worked for the company for the past 3 years after having worked at National Car Rental for 11 years.

Elsewhere, Natasha Myers who joined us in 2015 to work in the sales department has been promoted to Sales Support Manager. This is Natasha’s second promotion in the company within this time having been promoted to Team Leader last year.

In addition, Tom Price, who joined us initially in fleet administration just over a year ago, has been promoted to Rental and Logistics Manager having worked for National Car Rental/Europcar before becoming a fleet manager in the NHS.

We have also made new appointments in the areas of Business Change, Business Support, Rental and Logistics and HR and Marketing.

Business Change Manager Lewis Carroll joins us from Fraikin, where, during the past 10 years he has worked in a variety of roles progressing to managing SME customers nationally as well as managing the UK call centre.

Tracey Ryan, Business Support Manager, joins Total Motion after 21 years with BT having worked in several department including Fleet Administration, Customer Service, Complaint Management, Performance Management and Quality Management.

Also new to the team is HR and Marketing Manager Raquel Lesta, who joins the company after 10 years with Leicester chartered accountants Newby Castleman. Raquel is responsible for managing all aspects of our marketing and events as well as coordinating our HR function.

Congratulating everyone on their promotions and appointments, Managing Director Simon Hill said: “By strengthening our management team we’re now in an even better position to drive the business forward.

We’ve grown rapidly but we’ve never lost sight of our core values and are committed to providing the highest levels of customer care.”


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Posted on 29th March 2017 at 7:25 AM

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The whole process was simple and smooth from start to finish, Kieran answered all my questions and left no stone unturned.

Usama Elmi

Peter,

Just a THANK YOU!

Truck delivered all as promised, communication excellent.

Kind regards


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Chris

I dealt with Kieran , who was very helpful , answered all my questions and made the process a smooth one!

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Pete,

Thank you for sorting out the new van! It drives like a ferrari!


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Pete,

Thought the A7 was a good car but this is just a different league!!

I feel like a super star in it!!!

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Peter,

Just wanted to say thanks again for giving us a fantastic service and helping us chose a vehicle and colour that's absolutely amazing! We love it!

Kind Regards,

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Amelia,

Thank you so much for organising a car for my fastidious neighbour and dealing with him in such a professional and patient manner- he was really impressed!

I also want to thank you for the professional and friendly way you have dealt with the contract for my own car which is due for delivery shortly.

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Alex,

Thank you for managing to find a physical car with the exact specifications my wife wanted, something no other company could achieve. Also, for having patience with a very awkward and hard to please customer! Can't recommend this company highly enough! Fantastic from beginning to end.

Paul Sharpe

Dear Marvin,

Thank you so much for your exceptional efforts to ensure that I received my car today. I know that it was a tall order but I am very pleased and all went according to plan today.

I know that people often don't seem to appreciate all the work that people put into these things but please believe me when I say that I am very, very grateful.

If you have a manager that you can pass this message on to, please do so - in this day and age people always forget to say when service is good.

Thank you so much.

Lia

Lia Copestake

Dear John,

I’d like to take this opportunity to thank you for your assistance over the last few years and in particular in dealing with the sourcing of my most recent car.

Having dealt with you to source my previous 2 cars, going back to 2010, I was well aware of your high level of customer care and attention to detail which is very important to me.

During the period of my previous lease, you also regularly monitored my situation, and I therefore had no hesitation to use you to provide my replacement car.

Once again, the service and support you provided was first class, and at all times I was kept informed as to the progress of my order, and also advised regarding the return of my existing car, although this wasn’t actually part of your responsibilities.

I have in the past recommended you to both colleagues and clients, and I will continue to do so based upon your ongoing excellent service and the feedback I also get from others.

Yours Sincerely,

Mark East

MOORE THOMPSON

Mark East

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