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Our ground-breaking drivers’ app keeps fleets compliant and drivers safe

Our ground-breaking drivers’ app keeps fleets compliant and drivers safe

We have recently launched a ground-breaking drivers’ app which will ensure businesses are compliant with the law, as well as saving them money and keeping their drivers safe and on the road.

Our new app features a vehicle defect reporting system that can be formatted for use on cars, vans or HGVs, meaning drivers will no longer have to fill in forms or wait on the phone if they encounter a problem before starting their journey or while out on the road.

Drivers will also be able to report an accident and submit their mileage via the app.

Further benefits are available by using the app in combination with our telematics. Fleets will be able to reduce downtime by up to 50 per cent as repairs can be arranged en route via one of our network of service engineers or via a mobile repairer.

Simon Hill, managing director of Total Motion, said: “The launch of our drivers’ app has huge positive safety and compliance implications for our clients.

“The app gives us a permanent record of when and where a defect was reported – which means we can accurately track repairs and produce a full audit trail.

“Once the app has been has accessed and the fault reported, a member of our team will call the driver back within 30 minutes.

“And, because all the data is fed into our real-time live reporting system, it will be much easier to plan downtime for essential service users; speeding up repairs and saving our clients money.

“Compliance is a massive issue for our industry. Our app helps fleets meet the HSE’s rigorous standards and is fully compliant with VOSA/DVSA reporting requirements.”

The app also brings benefits for organisations that have a grey fleet element – vehicles which are used for business journeys but are not owned by the employer.

With numbers of grey fleet increasing, the app provides a simple way for employees to complete regular roadworthiness and/or safety checks with no need for forms or paper while at the same time offering a full audit trail.

Additionally, the app lets fleets set the frequency with which drivers need to complete the checks, i.e. daily, weekly or monthly. Clients can access live records via the dashboard and view detailed reports.

As part of their operating licence obligations and the Road Traffic Act 1988, fleet operators must ensure that their vehicles are maintained to a roadworthy standard, which includes making sure that drivers carry out daily walk around checks of their vehicles. These checks should cover the vehicle’s external condition, ensuring in particular that the lights, tyres, wheel fixings, bodywork, trailer coupling, load and ancillary are serviceable. Drivers must be able to report any defects that could prevent the safe operation of the vehicles.

Drivers may be prosecuted for defects found on the vehicles they drive if they are considered to be partly or wholly responsible for them. However, it is the operator's responsibility, under Section 6 of the DfT guide to Maintaining Roadworthiness, to have a system in place to quality monitor these checks.

To find out more about our range of services and how we can look after all your fleet management needs, call our award-winning customer service team on 0116 4026500.

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Posted on 14th August 2017 at 12:14 PM

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Stuart,

Thank you for a quick and easy order process. Sorted out in a day. My wife is very much looking forward to her new car.

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Ian Johnson

Thanks very much for the great friendly and informative service thus far. It's been a joy dealing with you, you've been clear and always willing to assist and clarify my queries. Making the car buying experience more relaxed and enjoyable.

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Byron was professional and knowledgeable throughout and nothing was too much trouble. Can't speak highly or recommend him enough!

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I wanted to say thanks for all your help throughout the process of getting my new Tesla 90D. From the start of the first call you demonstrated a perfect balance of being friendly and helpful while fast and efficient. The way you kept me informed each step of the way was exemplary - telling me what you would do, what would happen next and then confirming when it was done.

I've recommended you already and will continue to- well done and thank you for all your help.

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Chloe,

I had been looking at new Jaguar F-Pace for a few weeks, but the prices from other leasing companies was putting me off.

I had a good conversation with Chloe. She delivered me a quote on a basic model and the fully spec'ed up model I ideally wanted. The price was less than what I was currently paying for my current car. I sent over the order the following day! She followed everything through with me, including the changing of my personal licence plate to the delivery date.

I couldn't ask for anymore! Thank you!

Chris Cain

Stuart,

Thank you for an excellent service. Everything was great and spot on.


Kind Regards,

Leanne Chandler,

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Leanne Chandler

Marvin,

I am so thrilled with the car! It is everything I had hoped for, so roomy especially as my son and daughter-in-law are about to have twins, so I will be able to help them lots.

Your service has been brilliant, you, in particular, have been so patient with the process. The delivery man was charming. I will absolutely recommend you to others.

Kind regards

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Charline Addison

Dear John,

I’d like to take this opportunity to thank you for your assistance over the last few years and in particular in dealing with the sourcing of my most recent car.

Having dealt with you to source my previous 2 cars, going back to 2010, I was well aware of your high level of customer care and attention to detail which is very important to me.

During the period of my previous lease, you also regularly monitored my situation, and I therefore had no hesitation to use you to provide my replacement car.

Once again, the service and support you provided was first class, and at all times I was kept informed as to the progress of my order, and also advised regarding the return of my existing car, although this wasn’t actually part of your responsibilities.

I have in the past recommended you to both colleagues and clients, and I will continue to do so based upon your ongoing excellent service and the feedback I also get from others.

Yours Sincerely,

Mark East

MOORE THOMPSON

Mark East

Stuart was absolutely brilliant, my first time leasing a vehicle, he explained everything really well and the transaction went like clockwork. Would recommend to anyone looking to lease. The most efficient company I've dealt with ever!

Nicky Smith

Just a THANK YOU!

Truck delivered all as promised, communication excellent.

Kind regards


Chris

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